Cookie Policy for Red Lines Eyes

Effective Date: September 8, 2026
Last Updated: September 8, 2026
This Cookie Policy explains how Red Lines Eyes uses cookies and similar tracking technologies when you visit our website at https://redlineseyes.com. It should be read alongside our Privacy Policy and Terms and Conditions.
By using our Website, you consent to the use of cookies in accordance with this Cookie Policy.

1. Introduction
1.1 What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to:
• Make websites work more efficiently
• Remember your preferences and settings
• Analyse how websites are used
• Deliver relevant advertisements
Cookies do not contain personal information such as your name, address, or payment details. However, they may be linked to personal information that we store about you.
1.2 Why Do We Use Cookies?
We use cookies to:
• Ensure our Website functions properly
• Provide a seamless user experience
• Analyse how visitors use our Website
• Improve our services and content
• Enable communication via our WhatsApp chat widget
• Measure the effectiveness of our marketing campaigns
1.3 Your Consent
When you first visit our Website, we display a cookie consent banner that allows you to choose which cookies you accept. By continuing to use our Website after seeing this banner, you consent to our use of cookies as described in this Policy.
You can withdraw your consent or change your preferences at any time.

2. Cookie Categories
We categorise cookies based on their purpose and function. Below is a detailed breakdown of each category:

2.1 Strictly Necessary Cookies
Purpose: Essential for the operation of our Website. These cookies enable basic functions like page navigation, access to secure areas, and form submissions.
Legal Basis: Legitimate interest (exempt from consent under UK GDPR Article 6(1)(f))
Key Characteristics:
• Required for the Website to function properly
• Cannot be disabled through our consent tool
• Do not store personal information
• Typically session-based (deleted when you close your browser)
Examples on Our Website:
Cookie Name
Purpose
Provider
Duration
sessionid
Maintains your session state
Red Lines Eyes
Session
csrf_token
Protects against cross-site request forgery attacks
Red Lines Eyes
Session
cookie_consent
Remembers your cookie consent preferences
Red Lines Eyes
1 year

2.2 Performance Cookies
Purpose: Help us understand how visitors interact with our Website by collecting anonymous information about pages visited, time spent, and any errors encountered.
Legal Basis: Legitimate interest (UK GDPR Article 6(1)(f))
Key Characteristics:
• Collect anonymous usage data
• Help us improve Website performance and user experience
• Do not identify individual users
• Can be disabled through our consent tool
Examples on Our Website:
Cookie Name
Purpose
Provider
Duration
_ga
Distinguishes unique users (Google Analytics)
Google
2 years
_gid
Distinguishes unique users per session (Google Analytics)
Google
24 hours
_gat
Limits request rate (Google Analytics)
Google
1 minute

2.3 Functional Cookies
Purpose: Remember your preferences and choices to provide a more personalised experience.
Legal Basis: Legitimate interest or Consent (UK GDPR Article 6(1)(f) or 6(1)(a))
Key Characteristics:
• Remember your preferences (language, region, etc.)
• Enable enhanced functionality
• May store limited personal information
• Can be disabled through our consent tool
Examples on Our Website:
Cookie Name
Purpose
Provider
Duration
whatsapp_chat
Remembers WhatsApp chat widget state
WhatsApp/Meta
1 year
preferences
Stores your Website preferences
Red Lines Eyes
1 year

2.4 Marketing/Targeting Cookies
Purpose: Track your browsing habits to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
Legal Basis: Consent (UK GDPR Article 6(1)(a))
Key Characteristics:
• Used for advertising and marketing purposes
• Track you across different websites
• Build profiles of your interests
• Require your explicit consent
• Can be disabled through our consent tool
Examples on Our Website:
Cookie Name
Purpose
Provider
Duration
fbpixel
Tracks conversions from Facebook ads
Meta
180 days
fr
Facebook browser identifier
Meta
90 days
ide
Google advertising ID
Google
2 years
test_cookie
Checks if browser supports cookies
Google
Session

3. Detailed Cookie List
Below is a comprehensive list of all cookies currently used on our Website, including those set by third-party services:
3.1 First-Party Cookies (Set by Red Lines Eyes)
Cookie Name
Category
Purpose
Duration
Data Collected
sessionid
Strictly Necessary
Maintains user session
Session
Session ID
csrf_token
Strictly Necessary
Security protection
Session
CSRF token
cookie_consent
Strictly Necessary
Remembers consent preferences
1 year
Consent choices
preferences
Functional
Stores user preferences
1 year
Preference settings
3.2 Third-Party Cookies
Google Analytics (Traffic Analysis)
Cookie Name
Category
Purpose
Duration
Provider Privacy Policy
_ga
Performance
Unique user identifier
2 years
Google Privacy Policy
_gid
Performance
Unique user identifier per session
24 hours
Google Privacy Policy
_gat
Performance
Rate limiting
1 minute
Google Privacy Policy
Note: Google Analytics cookies are anonymised and do not store personal information.
WhatsApp (Chat Widget)
Cookie Name
Category
Purpose
Duration
Provider Privacy Policy
whatsapp_chat
Functional
Chat widget state
1 year
WhatsApp Privacy Policy
Facebook/Meta (Marketing)
Cookie Name
Category
Purpose
Duration
Provider Privacy Policy
fbpixel
Marketing
Tracks conversions from Facebook ads
180 days
Meta Privacy Policy
fr
Marketing
Facebook browser identifier
90 days
Meta Privacy Policy
datr
Marketing
Security and fraud prevention
2 years
Meta Privacy Policy
Google Ads (Marketing)
Cookie Name
Category
Purpose
Duration
Provider Privacy Policy
ide
Marketing
Google advertising ID
2 years
Google Privacy Policy
test_cookie
Marketing
Checks cookie support
Session
Google Privacy Policy
1P_JAR
Marketing
Google advertising cookie
1 month
Google Privacy Policy

4. Cookie Consent Mechanism
4.1 How We Obtain Consent
When you first visit our Website, we display a cookie consent banner at the bottom or top of the page. This banner:
• Informs you that our Website uses cookies
• Explains the purpose of different cookie categories
• Provides a link to this Cookie Policy
• Allows you to make choices about which cookies to accept
4.2 Consent Options
Our consent mechanism offers the following options:
Option 1: Accept All Cookies
• Action: Click “Accept All” or similar button
• Effect: All cookie categories are enabled
• Best for: Users who want the full Website experience
Option 2: Reject All Non-Essential Cookies
• Action: Click “Reject All” or similar button
• Effect: Only Strictly Necessary cookies are enabled
• Best for: Users who prioritise privacy
Option 3: Customise Preferences
• Action: Click “Manage Preferences” or “Customise”
• Effect: Opens a detailed settings panel
• Allows: Toggling individual cookie categories on/off
• Best for: Users who want granular control
4.3 Cookie Consent Widget
After making your selection, a cookie consent widget appears in the corner of our Website, allowing you to:
• Change your preferences at any time
• Withdraw consent for non-essential cookies
• Access this Cookie Policy

5. Managing Cookie Preferences
5.1 Using Our Cookie Consent Tool
You can change your cookie preferences at any time by:
1. Clicking the cookie consent widget (usually in the bottom-left corner)
2. Selecting “Manage Preferences” or “Cookie Settings”
3. Toggling the switches for each cookie category
4. Clicking “Save Preferences”
5.2 Browser Settings
You can also manage cookies through your browser settings. Below are instructions for popular browsers:
Google Chrome
1. Open Chrome and click the three-dot menu (⋮) in the top-right corner
2. Select “Settings”
3. Click “Privacy and security” > “Cookies and other site data”
4. Choose your preferred option:
◦ Allow all cookies (recommended for full functionality)
◦ Block all cookies (may break Website features)
◦ Block third-party cookies (blocks cookies from other sites)
5. To delete existing cookies, click “See all site data and permissions” > “Clear all”
Mozilla Firefox
1. Open Firefox and click the three-line menu (☰) in the top-right corner
2. Select “Options” (or “Preferences” on Mac)
3. Click “Privacy & Security” in the left menu
4. Under “Enhanced Tracking Protection”, select your preference:
◦ Standard (blocks some third-party trackers)
◦ Strict (blocks all third-party trackers)
◦ Custom (manual settings)
5. To delete cookies, scroll to “Cookies and Site Data” and click “Clear Data”
Apple Safari
1. Open Safari and click “Safari” in the menu bar
2. Select “Preferences”
3. Click the “Privacy” tab
4. Choose your cookie preferences:
◦ Prevent cross-site tracking (blocks third-party cookies)
◦ Block all cookies (may break Website features)
5. To delete cookies, click “Manage Website Data” > “Remove All”
Microsoft Edge
1. Open Edge and click the three-dot menu (⋯) in the top-right corner
2. Select “Settings”
3. Click “Privacy, search, and services” in the left menu
4. Under “Tracking prevention”, select your level:
◦ Basic (allows most cookies)
◦ Balanced (blocks some third-party trackers)
◦ Strict (blocks most third-party trackers)

5. To delete cookies, click “Choose what to clear” under “Clear browsing data”
5.3 Mobile Devices
iOS (Safari)
1. Open Settings on your iPhone or iPad
2. Scroll down and tap “Safari”
3. Under “Privacy & Security”, toggle:
◦ “Prevent Cross-Site Tracking” (recommended)
◦ “Block All Cookies” (may break Website features)
4. To clear cookies, tap “Clear History and Website Data”
Android (Chrome)
1. Open the Chrome app
2. Tap the three-dot menu (⋮) in the top-right corner
3. Select “Settings”
4. Tap “Site settings” > “Cookies”
5. Toggle “Cookies” on/off
6. To clear cookies, tap “Clear browsing data” > Select “Cookies and site data”
5.4 Private/Incognito Browsing
Most browsers offer private or incognito modes that:
• Do not store cookies after you close the browser
• Do not save browsing history
• Provide a temporary, non-tracked browsing experience
How to use:
• Chrome: Ctrl+Shift+N (Windows) or Cmd+Shift+N (Mac)
• Firefox: Ctrl+Shift+P (Windows) or Cmd+Shift+P (Mac)
• Safari: File > New Private Window
• Edge: Ctrl+Shift+N (Windows) or Cmd+Shift+N (Mac)

6. Opting Out of Third-Party Cookies
In addition to managing cookies through our consent tool or browser settings, you can opt out of specific third-party cookies:
6.1 Google Analytics
• Opt-Out Browser Add-on: Google Analytics Opt-Out
• Effect: Prevents Google Analytics from tracking your visits
• Note: This is specific to Google Analytics only
6.2 Google Ads
• Ad Settings: Google Ad Settings
• Opt-Out: Toggle ad personalisation off
• Effect: Google will show you non-personalised ads
6.3 Facebook/Meta
• Ad Preferences: Facebook Ad Preferences
• Opt-Out: Adjust your ad preferences or opt out of Facebook ads
• Effect: Limits Facebook’s ability to target ads to you
6.4 Industry Opt-Out Tools
• YourAdChoices (US): www.youradchoices.com
• YourOnlineChoices (EU): www.youronlinechoices.com
• NAI Opt-Out: www.networkadvertising.org/choices
• DAA Opt-Out: www.aboutads.info/choices

7. Data Collected via Cookies
Cookies may collect or be associated with the following types of data:
7.1 Non-Personal Information (Anonymous Data)
Data Type
Description
Example
IP Address
Your device’s unique identifier (often anonymised)
192.168.1.1
Browser Information
Type, version, and settings of your browser
Chrome 120.0, Firefox 115.0
Device Information
Type, model, and operating system of your device
iPhone 15, Windows 11
Pages Visited
URLs of pages you view on our Website
/treatment-programmes
Time Spent
Duration of your visit to each page
2 minutes 30 seconds
Referrer URL
The page you were on before visiting our Website
google.com/search
Date/Time of Visit
When you accessed our Website
2026-09-08 14:30:00
Clickstream Data
Your navigation path through our Website
Home > Services > Contact
Screen Resolution
Dimensions of your device’s screen
1920×1080
7.2 Personal Information
In limited circumstances, cookies may be associated with personal information:
Scenario
Personal Information
Legal Basis
Contact Form Submission
Name, email, phone number
Consent (Art. 6(1)(a))
WhatsApp Chat
WhatsApp profile information, message content
Contract performance (Art. 6(1)(b))
Marketing Cookies
Advertising identifiers linked to your profile
Consent (Art. 6(1)(a))
Important: We do not use cookies to collect sensitive health information without your explicit consent under UK GDPR Article 9(2)(a).

8. Cookie Retention Periods
Cookies remain on your device for varying periods depending on their type and purpose:
Cookie Category
Typical Duration
Maximum Duration
Notes
Session Cookies
Until browser closed
N/A
Deleted automatically
Strictly Necessary
Session to 1 year
2 years
Required for functionality
Performance
24 hours to 2 years
2 years
Anonymous data only
Functional
1 year
5 years
User preferences
Marketing
1 month to 2 years
2 years
Requires consent
After the retention period expires, cookies are automatically deleted from your device.

9. International Data Transfers
Some cookies are set by third-party services based outside the United Kingdom. When we use these services, your data may be transferred internationally.
9.1 Third-Party Providers and Locations
Provider
Location
Cookies Used
Safeguards
Google LLC
United States
_ga, _gid, _gat, ide, 1P_JAR
Standard Contractual Clauses (SCCs)
Meta Platforms, Inc. (Facebook/WhatsApp)
United States
fbpixel, fr, datr, whatsapp_chat
Standard Contractual Clauses (SCCs)
9.2 Legal Safeguards
We ensure appropriate safeguards are in place for international data transfers:
• Standard Contractual Clauses (SCCs): Approved by the UK Information Commissioner’s Office (ICO) for transfers to the US and other non-adequate countries
• Binding Corporate Rules: Where applicable for large organisations
• Adequacy Decisions: For countries with approved data protection frameworks (e.g., EU, Canada, Japan)
9.3 Your Rights
Even when data is transferred internationally, you retain all rights under UK GDPR, including:
• Right to access your data
• Right to rectify inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing

10. Children’s Privacy
Our Website and Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18 through cookies or any other means.
If we become aware that we have collected information from a child under 18 without parental consent, we will take steps to delete that information as soon as possible.

11. Cookie Policy Updates
We may update this Cookie Policy from time to time to:
• Reflect changes in our cookie practices
• Comply with new legal requirements
• Incorporate feedback from users or regulators
• Update third-party services we use
11.1 Notification of Changes
We will notify you of material changes by:
• Posting the updated Cookie Policy on our Website with a new “Last Updated” date
• Displaying a notice on our Website
• Where possible, sending you an email notification (if we have your contact information)
11.2 Your Continued Use
Your continued use of our Website after the effective date of any changes constitutes your acceptance of those changes.

12. Your Rights Under UK GDPR
Under UK General Data Protection Regulation (UK GDPR), you have the following rights regarding cookies and the data they collect:
12.1 Right to Withdraw Consent (Article 7(3))
You have the right to withdraw your consent for non-essential cookies at any time. Withdrawing consent:
• Does not affect the lawfulness of processing based on consent before its withdrawal
• Will disable the relevant cookies immediately
• Can be done through our cookie consent tool or browser settings
12.2 Right to Access (Article 15)
You have the right to request:
• Confirmation of whether we process data collected via cookies
• A copy of the personal data collected via cookies
• Information about the purpose, categories, and recipients of the data
12.3 Right to Rectification (Article 16)
You have the right to request correction of any inaccurate or incomplete personal data collected via cookies.
12.4 Right to Erasure (Article 17)
You have the right to request deletion of personal data collected via cookies in certain circumstances, such as when:
• The data is no longer necessary for the purposes for which it was collected
• You withdraw your consent (where consent is the legal basis)
• You object to processing and there are no overriding legitimate grounds
Note: We may be required to retain certain data for legal or regulatory purposes.
12.5 Right to Restrict Processing (Article 18)
You have the right to request restriction of processing your personal data collected via cookies in certain circumstances.
12.6 Right to Data Portability (Article 20)
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
12.7 Right to Object (Article 21)
You have the right to object to processing of your personal data for:
• Direct marketing purposes (including profiling for marketing)
• Legitimate interests (where applicable)
12.8 Rights Related to Automated Decision-Making (Article 22)
You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or similarly significant effects.
12.9 How to Exercise Your Rights
To exercise any of your rights, please contact us:
Red Lines Eyes
Email: redlinesalovera@gmail.com
Phone: (+44) 07402 831 614
WhatsApp: 17215861968
We will respond to your request within one month of receipt. In complex cases, this may be extended to three months, but we will inform you of any extension and the reasons for it.

13. Contact Us
If you have any questions, concerns, or complaints about this Cookie Policy or our use of cookies, please contact us:
Red Lines Eyes
Email: redlinesalovera@gmail.com
Phone: (+44) 07402 831 614
WhatsApp: 17215861968
13.1 Supervisory Authority
If you are located in the UK and believe we have infringed your data protection rights, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
United Kingdom
Website: https://ico.org.uk
Phone: 0303 123 1113

14. Definitions
Term
Definition
“Cookies”
Small text files stored on your device by websites you visit
“First-Party Cookies”
Cookies set by Red Lines Eyes (our domain)
“Third-Party Cookies”
Cookies set by third-party services integrated into our Website
“Session Cookies”
Temporary cookies that are deleted when you close your browser
“Persistent Cookies”
Cookies that remain on your device until they expire or you delete them
“Consent”
Freely given, specific, informed, and unambiguous indication of your wishes
“UK GDPR”
The UK General Data Protection Regulation, as incorporated into UK law
“ICO”
Information Commissioner’s Office, the UK’s data protection authority
“SCCs”
Standard Contractual Clauses, a mechanism for international data transfers

15. Summary Table
For your convenience, here is a summary table of our cookie usage:
Category
Purpose
Legal Basis
Consent Required?
Typical Duration
Examples
Strictly Necessary
Essential for Website operation
Legitimate interest
No
Session to 1 year
sessionid, csrf_token
Performance
Analyse Website usage
Legitimate interest
No
24 hours to 2 years
_ga, _gid
Functional
Remember preferences
Legitimate interest/Consent
Sometimes
1 year
whatsapp_chat, preferences
Marketing
Deliver relevant ads
Consent
Yes
1 month to 2 years
fbpixel, ide

This Cookie Policy is effective as of September 8, 2026.