Privacy Policy for Red Lines Eyes
Effective Date: September 8, 2026
Last Updated: September 8, 2026

Welcome to Red Lines Eyes. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://redlineseyes.com or engage with our services, including our Aloe Vera treatment programmes.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

1. Who We Are
Red Lines Eyes is a wellness service provider specialising in Aloe Vera-based treatments designed to support health, well-being, and the reduction of red lines in the eyes as indicators of health stressors. Our contact details are:
• Phone: (+44) 07402 831 614
• Email: redlinesalovera@gmail.com
• WhatsApp: 17215861968
For privacy-related inquiries, please contact us at the email address above.

2. Information We Collect
We collect personal information that you provide to us, information we gather automatically when you visit our website, and information from other sources.
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
• Contact us via phone, email, WhatsApp, or the chat feature on our website
• Request information about our Aloe Vera treatment programmes
• Book or inquire about appointments
• Submit testimonials or feedback
• Sign up for updates or marketing communications
The personal information we may collect includes:
Category
Examples
Special Category Data
Contact Information
Full name, email address, phone number, WhatsApp number
No
Health Information
Information about red lines in your eyes, health concerns, symptoms, medical history
Yes (Explicit consent required)
Communication Data
Content of emails, messages, chat transcripts, call recordings (if applicable)
May include health data
Payment Information
Bank details, payment card information (processed by third-party payment processors)
No
Marketing Preferences
Communication preferences, interests in specific treatments
No
Special Category Data: We may collect health-related information when you share details about your symptoms, health concerns, or the results you hope to achieve. This is classified as “special category data” under UK GDPR and requires your explicit consent.
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and usage patterns:
• Log Data: IP address, browser type, operating system, referring URLs, pages visited, date/time of visits
• Device Information: Device type, unique device identifiers, mobile network information
• Usage Data: How you interact with our website, features used, time spent on pages
2.3 Information from Third Parties
We may receive information about you from:
• WhatsApp: When you communicate with us via WhatsApp, we receive your profile information and message content
• Payment Processors: If you make payments, our third-party payment processors may share transaction information
• Social Media: If you interact with us on social media platforms

3. How We Use Your Information
We use the information we collect for various purposes depending on the context of your interactions with us:
3.1 Primary Purposes
Purpose
Legal Basis (UK GDPR)
Data Types Used
Provide Services
Contract performance